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National Home Care

National Home Care
A Full-Service Home Health Nursing Agency
Serving Dade County, Broward County, and Palm Beach County, Florida

Call 24 hours a day ~ 7 days a week ~ (954) 450-0499 ~ (954) 449-1722 ~ business@nationalhomecare.net

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Health Insurance Portability &
Accountability Act (HIPAA) Compliance Plan

Notice of Privacy Practices 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.           

This Notice of Privacy Practices describes how National Home Care Health Agency (NHC) may use or disclose your protected health information, with whom that information may be shared, and the safeguards we have in place to protect it. It also describes your rights to access and control your protected health information. A protected health information is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and comparable health care services.           

National Home Care Health Agency (NHC) is required to abide by the terms of this Notice of Privacy Practices. We may change the terms of our notice, at any time. The new notice will be effective for all protected health information that we maintain at that time. Upon your request, we will provide you with any revised Notice of Privacy Practices by: accessing our website,  http://www.nationalhomecare.net   or  calling the office and requesting that a revised copy be sent to you in the mail; or asking for one at the time of your next appointment. 

ACKNOWLEDGMENT OF RECEIPT OF THIS NOTICE 

You will be asked to sign an acknowledgment of receipt of this notice. Our intent is to make you aware of the possible uses and disclosures of your protected health information and your privacy rights.  The delivery of your services will in no way depend on your signed acknowledgment.  If you decline to sign an acknowledgment, we will continue to provide our services.  We can and will also use and disclose your protected health information for provision, payment, and reporting of services, when necessary. 

HOW WE MAY USE OR DISCLOSE YOUR PROTECTED HEALTH INFORMATION 

The following are examples of permitted uses and disclosures of your protected health care information.  These examples are not meant to be exhaustive.

Required Uses and Disclosures: By law, we must make disclosures to you unless it has been determined by a competent medical authority that it would be harmful to you.  We must also disclose health information when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of Section 164.500 et. seq.

Treatment: We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party.  For example, we would disclose your protected health information, as necessary, to an insurance company that pays for services provided to you. We will also disclose protected health information to other associates who may be involved in providing your services.   

Payment: Your protected health information will be used, as needed, to obtain payment for your health care services. This may include certain activities that NHC might undertake for health care services we provide for you such as: making a determination of eligibility or coverage; reviewing services provided to you for medical necessity; and undertaking utilization review activities. For example, your protected health information might be disclosed to a business associate to arrange payment for respite services. 

Healthcare Operations: We may use or disclose, as‑needed, your protected health information to support the daily activities related to healthcare.  These activities include, but are not limited to: quality assessment activities; investigations; communications about a service; conducting or arranging for other healthcare related activities; and care coordination. 

We will share your protected health information with third party business associates that perform various activities for NHC.  The business associates will also be required to protect your health information. 

We may use or disclose your protected health information, as necessary, to provide you with appointment reminders or other health‑related benefits and services that may be of interest to you.  For example, your name and address may be used to send you a newsletter about our nonprofit organization and the services we offer.

Others Involved in Your Healthcare: We may disclose to a family member, caregiver, a close friend or any other person you identify, your protected health information that directly relates to that person’s involvement in your health care. We may use or disclose protected health information to notify or assist in notifying a family member, personal representative or any other person who is responsible for your care of your location, general condition or death. Finally, we may use or disclose your protected health information to an authorized public or private entity to assist in disaster relief efforts and to coordinate uses and disclosures to family or other individuals involved in your health care.  If there is a family member, other relative, or close friend to whom you do not want us to disclose your protected health information, please notify National Home Care.        

Required By Law: We may use or disclose your protected health information to the extent that the use or disclosure is required by law. The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law.

Public Health: We may disclose your protected health information to a public health authority that is permitted by law to collect or receive the information. The disclosure will be made for the purpose of controlling disease, injury or disability.  National Home Care may disclose your protected health information, if authorized by law, to a person, who may have been exposed to a communicable disease, or may otherwise be at risk of contracting or spreading the disease or condition.  In addition, we may disclose your protected health information, if we believe that you have been a victim of abuse, neglect or domestic violence, to the governmental entity or agency authorized to receive such information. In this case, the disclosure will be made consistent with the requirements of applicable federal and state laws.

Health Oversight: National Home Care may disclose protected health information to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections. Oversight agencies, seeking this information, include government agencies that oversee the health care system, government benefit programs, other government regulatory programs and civil rights laws.      

Legal Proceedings: We may disclose protected health information in the course of any judicial or administrative proceeding, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), and/or in certain conditions in response to a subpoena, discovery request, or other lawful process.

Law Enforcement: We may disclose protected health information for law enforcement purposes. These law enforcement purposes include: (1) legal processes required by law; (2) information requests for identification and location purposes; (3) issues pertaining to victims of a crime; (4) suspicion that death has occurred as a result of criminal conduct; and (5) in the event, that a crime occurs on the premises of  NHC.

Research: We may disclose your protected health information to researchers when their study has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your protected health information.  

Criminal Activity: Consistent with applicable federal and state laws, we may disclose your protected health information, if we believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public. We may also disclose protected health information if it is necessary for law enforcement authorities to identify or apprehend an individual.

Military Activity and National Security: When the appropriate conditions apply, National Home Care may use or disclose protected health information of individuals who are Armed Forces Personnel: (1) for activities deemed necessary by appropriate military command authorities; (2) for the purpose of a determination by the Department of Veterans Affairs of your eligibility for benefits; or (3) to foreign military authority if you are a member of that foreign military services. We may also disclose your protected health information to authorized federal officials for conducting national security and intelligence activities, including for the provision of protective services to the President or others legally authorized.

YOUR RIGHTS REGARDING YOUR

PROTECTED HEALTH INFORMATION 

Following is a statement of your rights with respect to your protected health information and a brief description of how you may exercise these rights.

You have the right to inspect and copy your protected health information. This means you may inspect and obtain a copy of protected health information about you that is contained in your client record for as long as we maintain the data. A client record contains medical, financial and service information and any other information necessary to provide services to you.

Under certain circumstances, such as protected health information that is subject to law prohibiting access, you may be denied access to protected health information. Depending on the circumstances, a decision to deny access may be reviewed. In some circumstances, you may have a right to have this decision reviewed. Please contact our Privacy Contact if you have questions about access to your client record.

You have the right to request a restriction of your protected health information. This means you may ask National Home Care not to use or disclose any part of your protected health information.  We will consider all requests for restrictions carefully, but are not required to agree to any restrictions.

You must request a restriction in writing to the NHC Privacy Contact.  In your request, you must tell us:  (1) what information you want restricted; (2) whether you want us to restrict our use, disclosure, or both; (3) to whom you want the restriction to apply, for example, disclosure to family members or friends who may be involved in your care; and (4) an expiration date.

If we believe it is in your best interest to permit use and disclosure of your protected health information, your protected health information will not be restricted. If NHC does agree to the requested restriction, we may not use or disclose your protected health information in violation of that restriction unless it is needed to provide emergency treatment.

You may revoke a previously agreed upon restriction, in writing, at any time.

You have the right to request confidential communications. We will accommodate reasonable requests. We will not request an explanation from you as to the basis for the request. Please make this request in writing to our Privacy Contact.

You may have the right to have us amend your protected health information.  If you believe that the information we have about you is incorrect or incomplete, you may request an amendment to your protected health information as long as we maintain this information. While we will accept requests for amendment, we are not required to agree to the amendment. 

You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information. This right applies to disclosures for purposes other than treatment, payment or healthcare operations as described in this Notice of Privacy Practices. It excludes disclosures we may have made to you, to family members or friends involved in your care, or for notification purposes. You have the right to receive specific information regarding these disclosures that occurred after April 1, 2003. You may request a shorter timeframe. The right to receive this information is subject to certain exceptions, restrictions and limitations.

You have the right to obtain a paper copy of this notice from us, upon request, even if you have agreed to accept this information electronically. To obtain a paper copy, send your written request to National Home Care Administrator, or visit our website at http://www.nationalhomecare.net 

COMPLAINTS

You may complain to National Home Care or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our Administrator of your complaint. We will not retaliate against you for filing a complaint.

CONTACT INFORMATION

You may contact National Home Care Administrator for further information about the complaint process, or for further explanation of this document at:

National Home Care
9900 Stirling Road
Cooper City, FL 33024
Phone: (954) 450-0499
Fax: (954) 450-1430

This notice was published and became effective on April 1, 2003.

CONSENT FOR PURPOSES OF TREATMENT, PAYMENT AND HEALTHCARE OPERATIONS

I consent to the use or disclosure of my protected health information by National Home Care (NHC) for the purpose of making referrals on my behalf, carry out treatment to me, or obtaining payment for my health care bills.  I understand that referrals or treatment of me may be conditioned upon my consent as evidenced by my signature on this document.

I understand I have the right to request a restriction as to how my protected health information is used or disclosed to make referrals, carry out treatment, or payment.  NHC is not required to agree to the restrictions that I may request. However, NHC agrees to a restriction that I request, the restriction is binding.

I have the right to revoke this consent, in writing, at any time, except to the extent that NHC has taken action in reliance on this consent.

My "protected health information" means health information, including my demographic information, collected from me and created or received by NHC or another aging network provider.  This protected health information relates to my past, present or future physical or mental health or condition and identifies me, or there is a reasonable basis to believe the information may identify me.

I understand I have a right to review NHC’s Notice of Privacy Practices prior to signing this document. National Home Care‘s Notice of Privacy Practices has been provided to me. The Notice of Privacy Practices describes the types of uses and disclosures of my protected health information that will occur in my treatment, payment of my bills or in the performance of health care operations of NHC.  The Notice of Privacy Practices for National Home Care is also provided National Home Care office bulletin board and on the NHC website at http://www.nationalhomecare.net This Notice of Privacy Practices also describes my rights and NHC’s duties with respect to my protected health information.

National Home Care reserves the right to change the privacy practices that are described in the Notice of Privacy Practices. I may obtain a revised notice of privacy practices by accessing NHC’s website, calling the office and requesting a revised copy be sent in the mail or asking for one at the time of my next appointment. 

______________________________________

Signature of Client or Personal Representative

______________________________________

Name of Client or Personal Representative

___________________________

Date

___________________________________________________

Description of Personal Representative’s Authority

ACKNOWLEDGMENT OF RECEIPT 

NATIONAL HOME CARE 

NOTICE OF PRIVACY PRACTICES

I, ____________________________________________________________    

   (First name,   middle initial,    last name) 

[Please Print] 

have received a copy of NATIONAL HOME CARE NOTICE OF PRIVACY PRACTICES.  I acknowledge that I have read and understand the Notice and my rights, as outlined therein.  I have been given the opportunity to ask questions which have been answered to my satisfaction. 

________________________________________ ______________

(Signature of client or authorized representative) (Date) 

______________________________

(Date of Birth) 

The purpose of this document is to acknowledge your receipt of the Notice of Privacy Practices of National Home Care as required by Section 164.520 of the federal Health Insurance Portability and Accountability Act (HIPAA.)  The delivery of your services is in no way dependent on you signing this acknowledgment. If you decline to sign this acknowledgment, we will continue to provide your services.  If you have any questions about the purpose of the Notice of Privacy Practices or what is contained in it, please contact National Home Care Administrator at (954) 450-0499 or by mail at the address below. 

Please sign this Acknowledgment of Receipt of the Notice of Privacy Practices and mail the original to the address below.  Keep a copy for your files.

National Home Care
9900 Stirling Road
Cooper City, FL 33024
Phone: (954) 450-0499
Fax: (954) 450-1430


 

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